I understand Walmart* (I think this is their new logo) is all about improving their loss prevention, but I have a beef with one of their new implementations that just doesn’t make any sense.
Feeling scruffy and in need of a shave the other day, I decided that the old blades on the Mach 3 weren’t doing the job anymore, so while my wife and I shopped for food the other day, we stopped by the pleasantries aisle (I think “toiletries” is an icky word) to get new razor blades. I went to grab a new 5-pack, and low and behold, I couldn’t get it off the rack.
I tried a few times before, like a lab monkey who’s been shocked a few times reaching for that scientific banana, I realized it wasn’t worth it. I then saw the sign that said, “Ask for assistance” for these products.
The razors, and a few other of the pricier items (ranging from $10 to $25) were on racks that locked … or security racks … and if you wanted your razor, you had to ask for somebody to come and get a key.
The whole process took 3-5 minutes until I finally got my razors, and I was off on my merry way.
But I got to thinking of just how idiotic these racks are. If I wanted to steal the razors, what was keeping me from just sticking them in my pocket AFTER they were pulled from the rack? I think this whole idea is absurd, and if you really wanted to keep people from stealing your razors, you’d either put them behind a case at the cash register OR you’d put some kind of alarm trigger on them.
Instead, I had to waste five minutes to get somebody to unlock the rack and hand it to me … then walk away. It’s exactly the same as if I were to have grabbed it myself.
My only explanation for the nonsense is they don’t want to sell razors to people who LOOK like they’d steal it. If that’s the case, good luck, Walmart*. Maybe it’s a safety issue, since razors are sort of considered weapons. If that’s the case, then what’s keeping the guy you’re handing the razor to from taking them out later and wreaking havoc? And if it’s to keep kids safe, then I would love to find the kid who can open one of those boxes … it took me a pair of scissors and cuss words to get mine open this week.
I did some research trying to find more information about the racks, and while I didn’t find them, I did find a few stories about razor blades being a hot item for thieves at Walmart*.
Again, these shelves don’t help. They just frustrate people like me.
I just had to get it off my chest.